News:

Dr Fussey

With effect from the beginning of September Dr Fussey is reducing her hours at the practice to half time.  Although we are maintaining the number of appointments offered across all of the doctors, please be aware that you may have to wait a little longer if you  want to see Dr Fussey specifically.

Out of Hours
Medical cover is provided 24 hours a day. If you need a doctor urgently outside Surgery hours, please phone 01522 568900 or the surgery telephone number and select option 1 to be redirected to the Out of Hours service.

Home Visits
Please only ask the doctor to call if the patient is too ill to attend either surgery. If you are in doubt, you may discuss the matter with one of the doctors on the telephone. Please try to phone before 11am

Cancelling your Appointment
If you are unable to attend an appointment with one of the doctors or nurses, please telephone or use the link at the bottom of this page to cancel your appointment.

Zero Tolerance

We operate a Zero Tolerance Policy with regard to abuse or violence towards our staff.  We reserve the right to remove abusive or violent patients from the Practice List.

Home Visits

Please only ask the doctor to call if the patient is too ill to attend either surgery. If you are in doubt, you may discuss the matter with one of the doctors on the telephone. Please try to phone before 11am.

A doctor or nurse may phone you back as it may be that your problem can be dealt with by telephone advice, or that it would be more appropriate to send a nurse, or indeed arrange a hospital attendance.

Please remember that several patients can be seen in the practice in the time that it takes to make one home visit. There are also better facilities for examining and treating patients at the Health Centre.