Ou t of Hours
Medical cover is provided 24 hours a day. If you need a doctor urgently outside Surgery hours, please phone 111 or the surgery telephone number and select option 1 to be redirected to the Out of Hours service.

Home Visits
Please only ask the doctor to call if the patient is too ill to attend either surgery. If you are in doubt, you may discuss the matter with one of the doctors on the telephone. Please try to phone before 11am

Cancelling your Appointment
If you are unable to attend an appointment with one of the doctors or nurses, please telephone or use the link at the bottom of this page to cancel your appointment.

Zero Tolerance

We operate a Zero Tolerance Policy with regard to abuse or violence towards our staff. We reserve the right to remove abusive or violent patients from the Practice List.

appointmentsOpening Hours

Navenby 

Monday 8.30am - 6.00pm
Tuesday 1.30pm - 8.15pm
Wednesday 8.30am - 1.30pm
Thursday 1.30pm - 6.00pm
Friday

8.30am - 1.30pm

Waddington 

Monday 8.30am - 1.30pm
Tuesday 8.30am - 1.30pm
Wednesday 1.30pm - 6.00pm
Thursday 8.30am - 1.30pm
Friday 1.30pm - 6.00pm

We run an appointment system. Appointments can be made either in person or by telephone.

For Routine Appointments please phone after 11.00.

Urgent Appointments

|f you need an urgent appointment, the receptionist will need to ask for details of the problem in order to assess priority. If you need to be seen urgently, please telephone and an appointment will be arranged but not necessarily with the doctor of your choice.

Please remember that appointments with both doctors and nurses are limited so please be mindful to cancel if you cannot keep your appointment. You can do this Out of hours if you need to by phoning the main surgery line, selecting the cancel appointment option and following the instructions.

Please have patience Only one patient per appointment.

General Enquiries

The telephones are very busy between 8.30 and 11.00 with appointment and visit requests. Please try to telephone regarding general enquiries i.e. results outside these times.


Do you really need an appointment

Sometimes there are alternatives to actually seeing the doctor, some more convenient and faster, saving both you and the doctor time. Here are some examples:

  • Repeat medication Ask at reception
  • Sickness certificates after hospital attendance Ask at reception
  • Brief discussion with doctor Ask to speak to doctor on phone
  • Simple occasional attack of cystitis Ask at reception, doctor will advise on treatment
  • Blood pressure check Appointment with Health Care Assistant
  • Waxy ears Use olive oil for seven days then an appointment with practice nurse

If in doubt the reception staff will always be pleased to advise you on what can be dealt with without having to come in to the surgery.

 

Online booking Service

https://SystmOnline.tpp-uk.com/Login?PracticeId=C83002

 
For quick medical advice online or on the telephone contact NHS DirectNHS 111 is a new service being introduced to make it easier for you to access local NHS healthcare servicesNHS ChoicesDepartment of HealthMy Surgery Website