Urgent Same Day Appointments

Please contact us through the phoneline. Please note there are a finite number of urgent, on the day appointments and as appropriate, once all of these are filled, you will be directed to the most appropriate alternative place. 

Routine Appointment Requests

As per the new government mandate, all ROUTINE requests can now be submitted as below:
This then goes to a clinician to triage and you will receive a booking link for an appointment. We aim for this to be within the next couple of weeks but we cannot always predict demand. 

Appointment links are valid for 7 days, new appointment slots become available daily so please continue to check back on your link.

Please note - you do NOT need a login for this, please ignore this request. 

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Help us to help you

Please try to attend your appointment on time. If you are more than 10 minutes late the doctor/nurse may not be able to see you.

  • If you cannot attend your appointment please cancel it with as much notice as possible. You can do this out of hours if you need to by phoning the main surgery line, selecting the cancel appointment option and following the instructions given.
  • Please be patient, the doctor tries to keep to time but never knows what the morning or afternoon may bring.
  • Please try to avoid bringing lists of problems to one appointment, clinicians will likely only be able to deal with one problem per appointment in order to have a thorough discussion and treat you appropriately.
  • Keep in mind patients cannot share an appointment, and must be seen separately.
  • Where possible, if you require repeat prescriptions please ask for them at reception and not during the consultation.

 

Home Visits

Please try to request these before 11am, all home visit requests are triaged by our duty doctor on the day.

The duty doctor may phone you back as it may be that your problem can be dealt with by telephone advice, or that it would be more appropriate to send a nurse, or indeed arrange a hospital attendance.

Please remember that several patients can be seen in the practice in the time that it takes to make one home visit. There are also better facilities for examining and treating patients at the Surgery. Home visits are designed for our housebound patients to ensure they have equal access to the GP service.  

 

I've been booked with a Practitioner not a GP

In addition to appointments with Doctors and Nurses, our surgery offers clinics with Allied Health Practitioners such as nurse prescribers and paramedics. They are able to give advice, manage, prescribe and refer for many conditions and you may find your appointment is most appropriate to be booked in with them.

Practitioners cannot treat for:

  • Pregnancies
  • Infants under 1 year of age
  • New mental health problems