You may have seen the news recently about Tirzepatide (Mounjaro) now being available on prescription from your GP. While this is welcome news, in order to be eligible, the following criteria apply:
BMI of at least 40 and 4 out of 5 other health conditions:
- Type 2 diabetes
- High blood pressure
- Heart disease
- Obstructive sleep apnoea
- Abnormal blood fats
GP practices in South Lincoln Healthcare Primary Care Network have already identified those patients who meet the criteria and they are now waiting for the final service specification from Lincolnshire ICB (the organisation that is responsible for planning the health services for our local populations). Once this is finalised, if you are eligible, your GP will get in touch as soon as possible.
For more information please check out the link on the ICB website which should answer your questions.
COVID-19 Spring Booster Vaccinations 2026
We wanted to let our patients know that COVID-19 vaccinations are not being delivered at our surgery this spring.
However, you can still get your vaccine at a number of local community pharmacies, including:
Medicines Plus+ (Navenby)
Co-op Pharmacy (Waddington)
Rowlands Pharmacy (Lincoln)
Boots (Lincoln High Street)
Clover House Pharmacy (Sleaford)
Vaccinations are available until 30th June 2026
How to book your appointment:
Online: www.nhs.uk/get-vaccine
Via the NHS App
By calling 119
If you can’t find a suitable appointment straight away, please keep checking as availability is updated regularly.
You can also view all available vaccination sites here:
www.lincolnshire.icb.nhs.uk/grab-a-jab
Housebound patients and care home residents
Eligible patients will be contacted and vaccinated by the NHS Vaccination & Rapid Response Team.
If you have any questions, please don’t hesitate to contact the practice.
Thank you 
Cliff Villages Medical Practice
15th April 2026
Patient Update – Cliff Villages Medical Practice
We would like to thank our patients for their continued support during this period of transition at Cliff Villages Medical Practice.
The Welby Group has been working closely with the existing practice team to help resume services as normal and to address any delays in care as quickly and safely as possible. Please understand that this may take a little time, and we truly appreciate your patience while these improvements are being made.
Our staff are working incredibly hard to support all patients and provide the best care they can within a very busy NHS environment. We kindly ask that all interactions with our team remain respectful and considerate. A calm and supportive approach helps us to assist you more effectively and ensures a positive environment for everyone.
As a gentle reminder, the practice operates a Zero Tolerance Policy in line with NHS guidance. This is in place to protect both patients and staff, and any unacceptable behaviour may be acted upon accordingly.
Thank you for your support, patience, and kindness as we continue to move forward together.
Your Cliff Villages Medical Practice
17th April 2026
Moving to askmyGP from 12th May 2026
From Monday, 12th May 2026, our practice will be using askmyGP to help patients contact the surgery and request appointments online.
What is askmyGP?
askmyGP is an online service that allows you to contact the practice quickly and easily without needing to wait on the phone. You can request help or appointments for a range of health concerns at a time that suits you.
Using askmyGP, you can request appointments with:
- A GP or Advanced Nurse Practitioner (ANP)
- A Musculoskeletal Therapist / First Contact Practitioner (FCP)
- A Pharmacist
- A member of our Practice Nurse team
To use the service, simply click the “Request an Appointment” link on our website. You will then be taken to askmyGP where you can log in or create an account if you do not already have one.
Once logged in:
- Select New Request
- Choose the option most appropriate for your concern
- Submit your request
Our team will then review your request and contact you with the most appropriate appointment or advice. In some cases, we may ask for additional information or direct you to a more suitable service, such as a community pharmacy.
Other ways to contact us
We understand that not all patients use the internet or feel comfortable using online services. Patients who are unable to access askmyGP can still contact the surgery in the usual ways:
📞 Call us on 01522 811411 during opening hours
🏥 Visit the surgery and speak to a receptionist
Our team will still be available to help patients access the care they need.
Appointments may be offered:
- By telephone
- Face to face at the surgery
- By video call
- By digital correspondence
- Or with another provider more appropriate for your symptoms
Surgery Opening Hours
Monday to Friday: 08:00 – 18:30 (excluding bank holidays)
Please note that clinicians may not always be on-site at certain times of the day. If your medical concern is urgent, please:
- Contact NHS 111 online or by phone
- Attend your nearest Urgent Treatment Centre or A&E if appropriate
Thank you for your patience and support while we introduce this new system.
We hope askmyGP will make accessing our services easier and more convenient for patients.
We are pleased to invite patients to our upcoming Patient Engagement Event at Cliff Villages Medical Practice, Waddington Surgery.
- Date & Time: Thursday, the 4th June from 13:00–15:00
- Location: Cliff Villages Medical Practice, Mere Road, Waddington, LN5 9NX.
Come along and meet members of our team and a range of local services who will be available to support your health and wellbeing.
We are delighted to be joined by:
- One You Lincolnshire – offering advice and support on stopping smoking and free health & wellbeing programmes
- Age UK – providing information and support for older adults
- A local pharmacy team – available to discuss medication and support for patients transitioning from our dispensary service
- An NHS representative – demonstrating how to use the NHS App and access other online NHS services
This is a great opportunity to ask questions, learn more about local services, and find out what support is available to you and your family.
Everyone is welcome – we look forward to seeing you there.
We’re pleased to let our patients know that Waddington Surgery will be undergoing refurbishment to improve our facilities.
As a result, the surgery will be closed on Friday 24th July and Friday 31st July.
📞 Our team will still be available to assist you by telephone, and if you need to be seen in person, appointments will be available at our Navenby Surgery.
We apologise for any inconvenience this may cause and appreciate your patience and understanding while we carry out these improvements. We look forward to welcoming you back to an improved surgery very soon!
We are pleased to share the completion of the first phase of refurbishment works at Waddington Surgery.
Our reception area has been transformed from a tired and outdated space into a brighter, more modern and welcoming environment for everyone who visits the practice. We are delighted with the difference it has made and hope our patients will enjoy the refreshed surroundings.
This is only the beginning of our improvement programme. Over the coming months, we will continue refurbishing the corridors and consulting rooms to further enhance the practice for both patients and staff.
We would like to thank all our patients for their patience and understanding while these improvements are being carried out. Your support has been greatly appreciated.
We hope this refurbishment marks the beginning of an exciting new chapter for Waddington Surgery, and we look forward to sharing more progress with you as the work continues.
Take a look at our before and after photos below to see the transformation.
Posted 28th July 2026 09:05
Cliff Villages Medical Practice is delighted to invite patients to a Patient Engagement Event at our Navenby Surgery.
Date: Wednesday 9th September 2026
Time: 1:00pm – 3:00pm
Location: Navenby Surgery, Grantham Road, Navenby, LN5 0JJ
This is a great opportunity to meet members of our practice team, learn more about local health and wellbeing services, ask questions and share your feedback with us.
Whether you're looking for practical advice, support with digital services or simply want to find out what's available in your local community, we'd be pleased to welcome you.
There is no need to book – simply come along on the day.
We look forward to seeing you on Wednesday 9th September.
Cliff Villages Medical Practice Team
Our receptionists continue to face abuse on a daily basis while simply trying to do their jobs and support our patients.
Sadly, they are now also having to see horrible and derogatory comments about themselves and their colleagues being posted on local Facebook groups.
We understand that people can become frustrated with GP services. We know that accessing healthcare can sometimes be difficult, and we absolutely welcome genuine feedback and concerns. However, there is a huge difference between raising a concern and personally attacking the people working on the front line.
Our receptionists are human beings. They go home and think about these comments. They have feelings, families and lives outside of work. Being called names, ridiculed or personally targeted online can have a real impact on their wellbeing.
This constant abuse and negativity can contribute to staff feeling stressed, taking more time off sick and, ultimately, deciding that they no longer want to work in an environment where they are treated this way. When experienced staff leave, it affects everyone — patients and the wider practice team.
We are asking our local community to please think before posting. You can be unhappy with a service without being abusive towards the person delivering it.
If you have a concern about the practice, please raise it with us directly so that we have the opportunity to listen, investigate and respond appropriately.
Our receptionists come to work every day to help people. They deserve to be treated with respect.
Please be kind. There is a person behind the screen — and a person behind the reception desk. 💙
Need help with AskMyGP or the NHS App? Tom Ellis, Age UK Ambassador, will be at Cliff Villages Medical Practice offering free, friendly one-to-one support through the Tech Together programme.
📍 Waddington Practice: Tuesday 6 October, 10am–1pm📍 Navenby Practice: Wednesday 14 October, 10am–1pm
Come along for a chat and get help at your own pace. 💙
Everyone is welcome!
Real feedback, real experiences. Read our Friends and Family reports to find out what patients think about our care.
May 2026
June 2026
July 2026
September 2026
October 2026
We’re a Veteran Friendly practice. This means our practice team is trained to understand service-related health issues and is committed to supporting veterans and their families to receive the best care possible.
If you’ve served in the Armed Forces, no matter how long ago or for how long, please let us know. That way we can make sure you receive the most appropriate care for your needs, if and when you need it.
This could involve referrals to specialist NHS veteran services such as Op COURAGE: The Veterans Mental Health and Wellbeing Service and Op RESTORE: The Veterans Physical Health and Wellbeing Service. These services are staffed by people who understand the Armed Forces. They will work with you to get the right care, support and treatment, and work with a range of organisations and charities to support your wider health and wellbeing needs.
As a Veteran Friendly Accredited practice, we’re meeting our commitment to the Armed Forces Covenant. The Armed Forces community should enjoy the same standard of, and access to healthcare as any other UK citizen in the area they live.
📢 Cliff Villages PPG – An Update!
We're pleased to share an update on our Patient Participation Group (PPG) at Cliff Villages Medical Practice!
Our first PPG meeting took place in October, with 8 members attending. A big thank you to everyone who came along, got involved and showed an interest in helping shape the future of our practice. Your time, ideas and feedback are greatly appreciated! 💙
Here's what's happening so far:
🤝 Terms of Reference Agreed – We've agreed the Terms of Reference, setting out how our PPG will work and what we hope to achieve together.
📌 PPG Notice Boards Coming Soon – We're currently arranging dedicated PPG notice boards at both Navenby and Waddington surgeries. These will provide a space for PPG members to share updates, news and information with our patients.
📅 Next Meeting in November – Our next meeting is planned for November, and we'll be sharing further updates soon.
We're excited to see our PPG taking shape and look forward to working together to make sure our patients' voices are heard.
Thank you to everyone supporting us on this journey! 💙
We would like to thank our patients for taking the time to raise concerns about the telephone lines at Cliff Villages Medical Practice over the past few weeks.
We have reported these issues to our telephone provider, who has been carrying out a series of tests to investigate the problems. Although the initial tests did not identify any faults, we recognise that further issues have since been reported.
We have therefore contacted our provider again and asked them to investigate further to help identify and resolve the ongoing issues as soon as possible.
Thank you for your patience and for bringing these concerns to our attention. Your feedback is important in helping us improve our services.
If you continue to experience any problems with our telephone lines, please report them to Amanda Bell at licb.
Thank you for your continued support.
Cliff Villages Medical Practice